Hello and thank you so much for checking out this document.

Please read this policy before using our site, services, products. Lizzycrafts is committed to caring for, protecting and respecting your privacy and keeping your personal data secure.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Lizzycrafts.com

1- Who we are :

We’re a small ecommerce online store called lizzycrafts – founded, runned by Emre Ibrahim.We create handmade jewelry , crafts and home decor. We’re located in stevenage / uk and also cairo / egypt

Our website address is: https://lizzycrafts.com/

Our email address is: info@lizzycrafts.com

2- Personal information we collect : 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone.Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

So here is the personal data that we may collect and the reason of collecting them :-

a) Comments and Profile Images

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

b) Contact forms

Certain areas of the site use contact forms in order to generate an email message directed to us (and only us).

Contact forms capture personal data such as your name and email address, necessary to generate such email and allow for a smooth communication. Thankfully, that’s all we need and no unnecessary additional data is required from you.

Of course, and clearly, we do not use the information for marketing purposes.

c) Analytics

When you use our site, our tracking service providers such as Google Analytics collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels).

Cookies are small data files stored on your hard drive or in device memory that help us improve our  site and your experience, and track usage of our resources. These service providers may use cookies to collect and store information about your device, such as time of visit, pages visited, time spent on each page of the site, links clicked and conversion information, browser, mobile network information, and type of operating system used.

d) Billing / Shipping Information

If you purchase products or services on the site, we need to collect your billing/shipping information , email address , name and phone number in order to generate an invoice.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

3- How do we use your personal information :

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site or how best to show relevant marketing and advertising campaigns to customers).

4- Who we share your data with :

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use wordpress to power our online store–you can read more about how wordpress uses your Personal Information here: https://ar.wordpress.org/about/privacy/. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

We also use woocommerce to fulfill and process your order , you may read how woocommerce uses your data here : https://woocommerce.com/privacy-policy/

We also use API tools to let you easily checkout using paypal in our website , you may read more about how paypal uses your personal information here : https://www.paypal.com/us/webapps/mpp/ua/privacy-full#1

We also use Facebook pixels to understand our customers behaviour and which pages / products they love or likely to visit. Please read facebook privacy policy to understand how they use your date : https://www.facebook.com/legal/FB_Work_Privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to ship your order via shipment companies like DHL , Fedex etc , to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5- How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you make a purchase, we retain your billing information and order details for at least 1 year – for accounting purposes.

Finally, we keep Google Analytics and other tracking data indefinitely, to allow for a smooth running of our business and compare analytics trends over the years.

6- Behavioural advertising : 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

7- What rights you have over your data 

If you have an account on this site, or have left comments, or purchased from us before, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we process your request ? 
Once you send as a request through our contact form to provide a file of your personal data we will send you an e-mail within 24 hrs with a link to verify and confirm that it is you and once confirmed , we will send you a zip file of the data we hold about you.Also if you request to erase your personal information from our database we will do the same process but keep in mind that once we erase your personal info from our database we will be unable to recover them again.

On top of that, we recommend to follow these guidelines:

Limit the Information that You Provide e.g. don’t enter unnecessary personal data in the comments or contact form messages.

Opt-Out of Electronic Communications. You may opt out of receiving newsletters and promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.

Set Your Browser to Reject Cookies.


8- Changes :

We may modify this Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Policy, we will provide additional notice to you, such as by sending you an email, or displaying a prominent notice on our site. By continuing to use the site after any changes come into effect, you agree to the revised Policy.

9- Contact us :

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lizzycrafts.com