Last updated: (20th Jan 2019)

1. Your Use of Our Services

A. Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes our products & terms , you agree not to try to copy our items or to take our product images to promote it without our permission.
B. Pay Your Bills. You are responsible for paying all fees that you owe to lizzycrafts. You are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services.
C. Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code.
D. Don’t re-sell. Do not buy an item to sell it somewhere else using a different price without taking our permissions. Please read merchants discount term number 6.
E. After purchasing : You’re not allowed to open your package before paying for your items if you choosed ” cash on delivery ” so Please do not argue with the delivery man as they have nothing to do for you , If you got a ” real ” problem with your shipment please get back to us and we’ll solve it for you straight away.

2. Customer responsibility :

Because handcrafted items require specific care, Lizzycrafts are not recommended for children under the age of 16.
 A. keep it out of reach of childrens.
B. Please dont try to bend them with any tool because they might get ruthed.
C. Please dont shower , sleep or exercise while wearing lizzycrafts jewelry because they might bend or lose the effect.
D. Please dont clean your creations with an ultrasonic jewelry cleaner or abrasive fabrics. Avoid intense and/or prolonged exposure to direct sunlight.
E. Please dont use your hair spray or any chemical substance near your piece .

3. Payment

We accept cash on delivery payment in egypt , and we also accept paypal and major credit cards for europe residents.By purchasing on this site you confirm that the Paypal account or credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the Paypal account or credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made by Paypal or via your credit/debit card. Also by any other methods that may be advertised on our website site.

All credit/debit card transactions on this site are processed using Pay Pal, which is a secure online payment gateway which encrypts your card details in a secure host environment.

4. Merchants discount

Yes you can buy a quantity of our designs to sell them in your shop but please follow these guidelines:
1- Do not argue with our customer carer about ” Merchant discount prices ” as he/she is not able to reduce them for you.
2- Do not over price them:  For example, Dont sell it for a 1000 EGP if it costed you 200 EGP.
3- Do not say that it was made by you: if you dont mention us as ” makers ” , we’ll stop dealing with you.
4- If you’re going to sell them online , you will have to provide us your website name and/or facebook page as we’ll need to keep an eye on the prices.
5- We do the best to protect our customers so please do the same as we’re not willing to lose our credibility through you.

5. Promotional codes

1- Only one promotional code can be used at any given time unless otherwise stated.
2- Under no circumstances can the value of a discount code be deducted from an order if the code is defective or out of date. No replacement codes will be issued in this case.
3- When an order is placed using a promotional code and contains a number of items, the value of the discount is spread over each item.
4- Any refund of an item purchased using a promotional code will be reduced by the value of the discount attached to it. The discount will not be refunded.

6. Intellectual property

Where the Goods include designs or works of art, these are prepared by a designer or artist who owns the copyright in those works. You have no right to make any copies or adaptations of any such Goods.

7. Customer default

If you:

  1. give us any incorrect personal information
  2. fail to make any payment when it is due
  3. cancel any payment
  4. become insolvent
  5. commit any breach of these Terms

then, in any of those events, we have the right to cancel the shipment and recover possession of any Goods which have been supplied for which payment has not been received in full.

8. Privacy

If you place an order, you will have to provide personal information to us. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery.  We do not store our customer’s financial details. Please read our privacy policy here https://lizzycrafts.com/privacy-policy/

9. Site imagery

Lizzy crafts provide images of each item on the Site and endeavors to show as much detail as possible. However, viewing images online has its disadvantages as the size and color of the images may vary across digital screens and mobile devices. Measurements of select pieces are provided to help visual size.

10. VIP discount card

VIP discount cards given to customers are only to be used by the name in which they were issued. customers should not place an order using a VIP card belonging to another, the order will not be processed. Lizzycrafts reserves the right to cancel, modify, or alter a VIP card at any time without notice. VIP cards are valid for 6 months from the issue date and for up to 5 orders during that period.

11. Termination

Termination By Us: We may terminate or suspend your account (and any related accounts) and your access to the Services at any time, for any reason such as; making fake orders / spam accounts / referrals spam / payment fraud. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services, for example, to buy on our website or mobile app.

If we terminate your account, you may lose any information associated with your account.

12. Notices

If you have any questions about the Terms, please email us at info@lizzycrafts.com